Provider News Feed
Read the latest news and information from MCNA for our Idaho Smiles providers.
Clinical Practice Guidelines Updated October 2024
Posted: October 23, 2024
We have updated our Clinical Practice Guidelines (CPGs). MCNA's approved CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.
Join MCNA at SmileCon 2024
Posted: October 9, 2024
ADA members, get ready for SmileCon 2024! Come visit the MCNA team on October 18-19 at booth #543 to snap some pictures at our selfie studio and register for our iPad raffle. Looking forward to seeing our Dental Superheroes in New Orleans!
Dental Details Newsletter: Fall 2024
Posted: September 30, 2024
The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.
In this issue:
Our Case Management Team: Here to Help
MCNA's Provider Training Webinars
New Clinical Practice Guidelines
Drive Traffic and Build Trust with an Email Newsletter
Question of the Quarter
If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.
Resolving Overpayments
Posted: September 16, 2024
As a committed partner in combatting fraud, waste, and abuse in the Medicaid Program, MCNA works to prevent and recover overpayments paid to providers. Please refer to our latest Provider Bulletin to learn more about your office's role in identifying and recovering overpayments.
Introducing MCNA’s Hygienist Helpline
Posted: July 12, 2024
MCNA now offers our Idaho Smiles members access to our After-Hours Hygienist Helpline. The Helpline is staffed by dental hygienists who can evaluate members’ dental issues and refer them to the most appropriate setting for care. Please read our provider bulletin for more information about this new resource.
2024 Clinical Practice Guidelines Now Available
Posted: July 1, 2024
We have updated our Clinical Practice Guidelines (CPGs). Our approved 2024 CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.
Dental Details Newsletter: Summer 2024
Posted: June 28, 2024
The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.
In this issue:
Ensure a Bright Summer Smile
MCNA's New Websites
Important Notice for Your Office
Keep Your Information Up-to-Date with MCNA
Question of the Quarter
If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.
Updates to MCNA’s Provider Manual
Posted: May 13, 2024
A new version of the Idaho Smiles Provider Manual is now available. You will find a summary of the changes in the Revision History located after the Contact Information section near the front of the manual. We encourage you to download a copy of the new Idaho Smiles Provider Manual today at https://manuals.mcna.net/idaho.
Dental Details Newsletter: Spring 2024
Posted: April 5, 2024
The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.
In this issue:
Recent Changes to MCNA's Provider Portal
2024 CDT Code Changes
Recognizing Dentists and Dental Hygienists
New Clinical Practice Guidelines
Question of the Quarter
If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.
Important Notice for Your Office
Posted: March 20, 2024
Claims clearinghouse Change Healthcare recently experienced a cyber security issue that may have affected your practice's ability to submit patient claims and prior authorizations. Claims received through alternative methods will result in timely processing and payment. Please read our provider bulletin to learn more.