Provider News Feed

Read the latest news and information from MCNA for our Idaho Smiles providers.


Reporting Missed Appointments to MCNA

Posted: February 22, 2024

MCNA is excited to announce an enhancement to our system that allows providers to report when a member has missed a dental appointment. With this enhancement, MCNA continues to support your practice in the reduction of missed appointments. Read our provider bulletin to find out how.  

View News Article

New Clinical Practice Guidelines Now Available

Posted: January 31, 2024

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from the "Support and Downloads" page in the Provider Portal, or from MCNA's website.


Updates to MCNA's Provider Manual

Posted: January 29, 2024

A new version of the Idaho Smiles Provider Manual is now available. You will find a summary of the changes in the Revision History located after the Contact Information section in the manual.


2024 CDT Changes

Posted: January 19, 2024

MCNA would like to inform you about changes to CDT service codes and their nomenclature that may affect your office. The American Dental Association’s (ADA’s) updates to service codes for 2024 went into effect on January 1, 2024. Please read our provider bulletin to learn more.


Dental Details Newsletter: Winter 2023

Posted: December 4, 2023

The Winter 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Holiday Greetings from MCNA
  • Anxiety Reduction Tips for Your Office
  • Strategies to Improve Dental Recall Appointments
  • MCNA's Quality Improvement Program
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


Dental Details Newsletter: Fall 2023

Posted: October 3, 2023

The Fall 2023 issue of MCNA's provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • New Clinical Practice Guidelines
  • MCNA's Member Education Goals and Resources
  • Strategies to Improve Communication with Patients
  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking "Manage Your Mailing List" in your Provider Portal account. We also recommend that you check your Mailing List often to ensure the email addresses for your office are up-to-date.


Idaho Smiles General Anesthesia Updates

Posted: September 29, 2023

MCNA joins the Idaho Department of Health and Welfare to present important information for your office about the requirements for general anesthesia. These updates pertain to prior authorizations for dental services planned to be performed in conjunction with general anesthesia. Please read our provider bulletin for full details.


Idaho Smiles Dental Medicaid Fee Increase

Posted: August 15, 2023

MCNA joins the Idaho Department of Health and Welfare to announce a fee increase for select CDT service codes covered by the Idaho Smiles Medicaid Dental program. This change is effective for dates of service starting on April 1, 2023, and forward. Please read our provider bulletin for more information.


Idaho Smiles Dental Medicaid Fee Increase

Posted: August 14, 2023

MCNA joins the Idaho Department of Health and Welfare to announce a fee increase for select CDT service codes covered by the Idaho Smiles Medicaid Dental program. This change is effective for dates of service starting on April 1, 2023, and forward. Please read our provider bulletin for more information.


New Clinical Practice Guidelines Now Available

Posted: July 20, 2023

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be download from the Support and Downloads page in the Provider Portal, or from MCNA's website.